Below you will find the general terms and conditions for the use of participant management software TC TOOL by participants
1.1 Time Change GmbH provides the TC TOOL software, an internet-based participant management & ticketing platform, with which private and professional organizers ("organizers") can organize events, events, conferences, congresses or similar ("events").
1.2. Organizers can register for these events among other participants, sell tickets and have them charged via the TC TOOL. Time Change GmbH provides its services under various sub-domains and aliases of these domains. These terms and conditions govern the contractual relationship between the participant, the organizer and Time Change GmbH, regardless of which of the TC TOOL websites the participant uses.
1.3. By purchasing a ticket on a TC TOOL website, you ("Participant") accept the following "Terms and Conditions for the use of Participants Management Software & Ticketing Platform TC TOOL by Participants" ("Terms").
1.4. The offer is exclusively for persons of legal age.
2. Contracting parties, inclusion of terms and conditions of the organizer
2.1. By purchasing a ticket or registering for an event on the TC TOOL websites, a purchase contract only arises between the respective participant and the respective organizer with regard to the visit to the event. Time Change GmbH itself is not the organizer, but takes over in the name and order of the respective organizer, the processing of ticket sales. In particular, Time Change GmbH is therefore not liable for any insolvency of the organizer or the cancellation of an event.
2.2. For the execution of the event offered by the organizer additional terms and conditions of the respective organizer may apply. Time Change GmbH has no influence on this. The participant is responsible for informing himself of any existing terms and conditions of the organizer before purchasing the ticket.
2.3. The participant assures that he is of age at the time of registration if he is a legal or natural person.
3. Subject of the contract and conclusion of the contract
3.1. The information about the respective event, the number of available tickets, the ticket price as well as the available payment methods are exclusively based on the settings made by the respective organizer when creating the offer for the event on the TC TOOL website opposite Time Change GMBH , Time Change GmbH has no influence on these settings; the responsibility for the correctness of the settings lies with the organizer.
3.2. The organizer makes an offer for the conclusion of a purchase contract with the information provided in section 3.1. The participant accepts his offer to conclude a purchase contract by completing the order process and clicking on the button "Book Now" in the last order form. The effective acceptance of the offer by the participant requires that the participant in the order form filled in all required fields (each marked by "*") and has accepted the terms and conditions deposited there. Immediately after conclusion of the contract, the participant will receive a confirmation e-mail about the conclusion of the purchase contract. The participant is obliged to inform Time Change GmbH if he has not received this confirmation e-mail in time or not.
3.3. Time Change GmbH is entitled to cancel an order of the participant (unilateral right of withdrawal), if the participant violates the organizer or Time Change GMbH set specific conditions that were referred to in the context of presale, or tries to get around. The declaration of cancellation / withdrawal may also be made implicitly by crediting the amounts paid. § 350 BGB does not apply.
4. Total purchase price and payment methods
4.1. The total purchase price for a ticket may exceed the stated ticket price. The total purchase price is calculated from the price per ticket determined by the organizer. The TC TOOL website will indicate if the ticket price is inclusive or exclusive of VAT. Depending on the agreement that Time Change GmbH has made with the respective organizer, the fees for handling the ticket purchase will be added to the ticket price and then displayed separately when ordering in the ticket shop.
4.2. The total purchase price is due for payment immediately upon receipt of the confirmation e-mail (bank transfer). Payment by credit card is handled by Saferpay (external booking system).
5. Shipping, loss and complaint of tickets
5.1. Immediately after receipt of payment or after order (only if purchased on account) Time Change GmbH sends a purchased ticket to the postal or electronic address specified by the participant when ordering, unless otherwise agreed (for example, storage of tickets at the venue).
5.2. A wrongly issued ticket will be replaced by Time Change GmbH upon return of the defective ticket already delivered. It is up to the participant to check the correctness of the ticket sent to him, in order to arrange a replacement delivery of Time Change GmBH in good time before the beginning of the event.
5.3. Electronic tickets can be requested again at any time by the participant or retrieved in the profile area "My Events".
6. Return of tickets, refund of the purchase price
6.1. If an event is canceled or postponed, the right of the participant to return an already purchased ticket is determined according to the legal regulations as well as the agreements, which the participant has made with the organizer (see terms and conditions of the respective event).
6.2. If the participant is entitled to return a ticket, Time Change GmbH will reimburse the participant for the already paid purchase price within 14 days of receipt of the returned ticket in accordance with the agreement with the organizer, if Time Change GmbH has not yet paid the ticket fee to the organizer Has. In this case, the organizer will refund the purchase price paid directly.
7. Information about the right of withdrawal
7.1. The responsibility for the instruction of the right of withdrawal lies with the organizer, since this purchase contract partner of the participant is regarding the ticket purchase. Without guarantee, it is pointed out that the participant is entitled to the statutory right of withdrawal in Germany only if the participant is a consumer within the meaning of § 13 BGB and does not acquire the ticket in the course of practicing his commercial or independent professional activity and the organizer of the event within the framework his commercial or self-employed professional activity.
8. Liability and warranty
8.1. The liability of Time Change GmbH for contractual, contractual, legal, tortuous or other legal reasons is excluded. Time Change GmbH and its vicarious agents are also not liable for disruptions of any kind, which are caused by circumstances outside their sphere of influence. In particular, this applies to a failure or disruption of the telecommunications line or power supply.
8.2. Time Change GmbH is only liable for damages if this or one of its vicarious agents has violated an essential contractual obligation (cardinal duty) in a manner endangering the purpose of the contract or the damage is due to gross negligence or intent of Time Change GmbH or its vicarious agents. If the culpable breach of a principal contractual obligation is not caused by gross negligence or intent, the liability of Time Change GmbH shall be limited to the amount of the contractually foreseeable damage, at most to the amount of the participant's price; Furthermore, liability for consequential and indirect damages is excluded.
8.3. Liability under the Product Liability Act remains unaffected.
8.4. The limitation period for claims for damages against Time Change GmbH is one year, unless the participant is a consumer within the meaning of § 13 BGB.
9. Final provisions
9.1. For all ticket purchases processed via TC TOOL, these Terms and Conditions apply exclusively to Time Change GmbH and the participant. The inclusion of GTC of the participant is expressly contradicted.
9.2. The law of the Federal Republic of Germany applies with the exception of the UN Sales Convention (CISG) and other legal provisions which are German law due to or in the execution of intergovernmental agreements, or of supranational law, unless they are of a mandatory nature. This also applies to claims arising from pre- and post-contractual obligations as well as statutory claims that compete with contractual, pre- and post-contractual claims.
9.3. Should individual provisions of this contract be ineffective or lose their effectiveness as a result of a subsequent event, the validity of the remaining provisions of the contract remains unaffected. In place of the ineffective contract provisions, a provision comes closest to what the contracting parties would have wanted, provided that they had considered the relevant point. The same applies to gaps in this contract.
9.4. Place of fulfillment is the seat of Time Change GmbH.
9.5. Jurisdiction is as far as legally permissible the seat of Time Change GmbH.